With the likelihood that the COVID-19 pandemic will be in our communities into the fall, it is important that our patients feel safe when attending healthcare appointments. As our communities adapt to a new normal, we too have adjusted our processes and created COVID-19 Prevention Standards to ensure we are providing a safe environment for you to receive care. Our standards and processes are grounded in guidance from the Centers for Disease Control (CDC) and local health departments to provide you with a safe environment for face-to-face visits in our centers.
If you feel sick with fever, cough, or difficulty breathing, please give us a call. We will give you instructions on how to get care without exposing other people to your illness.
We will continue to accept new patients and care for our patients
Monday – Friday, 8 a.m. – 5 p.m.
As our communities adapt to a new normal, we too have adjusted our processes and created COVID-19 Prevention Standards to ensure we are providing a safe environment for our patients to receive care.
A Letter to Our Patients: Click here to learn more about our COVID-19 Prevention Standards
- All center staff will undergo a COVID-19 screening, including daily temperature checks.
- Staff will wear masks and other personal protective equipment (PPE) at all times, as recommended by the CDC.
- All patients and guests will be greeted at the entrance for a COVID-19 screening, including temperature check. They’ll each be provided a mask and hand sanitizer.
- Sick patients will be immediately taken to exam rooms to limit time in our waiting room or common areas.
- Patients will be assisted in using home delivery services for food and medications.
- Center furniture has been rearranged to allow appropriate space between people in waiting rooms of common areas.
- Appointments will be adjusted to separate symptomatic and non-symptomatic patients.
- Designated treatment areas will be used for suspected and symptomatic COVID-19 patients.
- High traffic, high touch areas will be disinfected multiple times throughout the day.
- Exam rooms will be cleaned and disinfected between each patient visit.
- Every center will be thoroughly cleaned and disinfected each night, in accordance with CDC guidelines.
- Telemedicine visits—video or phone visits—will still be available for patients that can be safely monitored or treated remotely and for those not able to travel to the center. The doctor and the patient will decide together when the right time is to return to in-person visits.
Coronavirus (COVID-19) is a once-in-a-generation challenge to public health, but our mission remains unchanged. Senior-centered healthcare means caring for our patients’ unique needs under any circumstances – however unpredictable they may be.
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Our doctors and Care Team are standing strong against coronavirus by changing processes, reaching out to patients to ensure they have their needs met, and using new technology to stay connected with our patients when they need us most.
Your care is our top priority which is why we are now offering telemedicine visits through our Health Portal. Telemedicine is the use of a phone, smart phone app or website to diagnose or treat patients who are not physically in-front of a doctor. To maximize the safety of our patients and staff, we’re using Telemedicine to diagnose and treat through video chat. Click here to learn more about this option.
It’s important to remain physically active and connected with people during this period of social distancing.
Stay fit by participating in online exercise classes, standing up and moving at least once an hour to maintain your strength and mobility, or use items around the house, like canned goods, as weights to keep up your strength.
Stay connected to friends and family by calling or video chatting with them at least once a day.
Stay curious by exploring new topics online, trying a new recipe or reading a book.
Establishing a daily routine during this period of social distancing helps us maintain a positive outlook.
Accurate and timely information is critical right now. In addition to regularly visiting this page for updates, you can stay informed by following posts on Facebook, watching the latest videos on our YouTube channel, and checking the CDC website for daily updates and advice.
Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. Patients with COVID-19 can experience mild to severe respiratory illness with symptoms of fever, cough and shortness of breath. Complications from the illness can develop into pneumonia in both lungs. Currently there is no vaccine to protect against COVID-19.
The best way to prevent infection is to avoid being exposed to the virus. There are simple everyday preventive actions you can take.
• Avoid close contact with people who are sick. Avoid touching your eyes, nose, and mouth with unwashed hands.
• Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
If you are sick, to keep from spreading respiratory illness to others, you should:
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched object and surfaces.
If you or someone in your family traveled outside of the country or to a community in the United States that has sustained transmission of coronavirus within the past 14 days and you now feel sick with fever, cough, or difficulty breathing, please give us a call. Let us know about you or your family’s travel and symptoms. We will give you instructions on how to get care without exposing other people to your illness. While sick, avoid contact with people, don’t go out and delay any travel to reduce the possibility of spreading illness to others.
If you feel sick with fever, cough, or difficulty breathing, please give us a call. We will give you instructions on how to get care without exposing other people to your illness. While sick, avoid contact with people, don’t go out and delay any travel to reduce the possibility of spreading illness to others.
As always, if you have any health concerns, please call our office and speak to a member of your care team. We value the opportunity to care for your healthcare needs and are here to answer your questions or concerns about COVID-19.